Shipping policy

Currently, we do not ship outside Turkey. 

Domestic Shipping (Turkey) 

Delivery method Order value Shipping fee
Standard shipping (3 - 5 days)
above TRY 350   
free
Standard shipping (3 - 5 days)
below TRY 350 TRY 15

 

Your orders will be shipped within 3-5 business days. Once we have verified your order and payment details, we will process your shipping.

Delivery times are indicated from the day when the order has been confirmed by Chu Studio. Our aim is to fulfill your order in the time scale indicated above, we cannot take responsibility, however, if the delivery time is longer than indicated.

Chu Studio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You can always contact us for any shipping question at hello@chustudio.co.